Benton Jackson

Benton Jackson

Benton Jackson seated on a wooden stool, smiling, in a charcoal T-shirt

I build the systems behind the work — reporting, CRMs, data tools and websites — for teams that run on operations and sell on trust. Founder of HIGHSPUR; starting Iowa State's M.S. in Information Systems in January 2027.

See the workDownload resume (PDF)

Systems
over
guesswork.

About

Supply chain graduate who moved from running business processes to building the systems behind them.

At Collins Aerospace I turned monthly SAP compliance reports into on-demand tools. At Thermal Shop I ran 28 contractor accounts and wrote the requirements for the CRM the company now works in. Today, through HIGHSPUR, I take small businesses from a conversation to working software — websites, lead tools and the workflows around them.

My edge is translation: I sit with the people doing the work, write down what they actually need, direct AI-assisted development to build it, and test it until it holds up. Operations, systems and marketing are one job to me, not three.

  • Systems

    SAP, SAP BI/BW (Analysis for Office), advanced Excel and Power Query, VBA, CRM requirements and acceptance testing, and dashboards and scorecards

  • Operations

    Requirements definition, workflow and process design, project coordination, data validation and reconciliation, technical documentation, and Lean Six Sigma

  • Marketing & digital

    AI-assisted development (Codex, Claude Code), GitHub, SEO-informed site structure, Figma, Adobe Illustrator and Photoshop, and photography and image optimization

Selected work

All work

Resume

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  1. Sep 2026 – Present

    HIGHSPUR LLC

    Founder and Digital Solutions Consultant

    Sioux City, IA

    • Run each client engagement from discovery interviews and requirements through scoping, build, revisions and delivery.
    • Leading a website redesign for a commercial building-products client: information architecture, UX, SEO-informed page design, photography and marketing collateral.
    • Direct AI-assisted development (OpenAI Codex, Claude Code, GitHub) that turns written requirements into working software, then test it against the spec before a client sees it.

  2. Jan 2026 – Aug 2026

    Thermal Shop

    Account Manager and Systems Specialist

    Cedar Rapids, IA

    • Owned 28 repeat contractor accounts — roughly $1M a year, about 15% of company revenue.
    • Mapped the lead-to-estimate-to-scheduling process, defined requirements for an internal CRM, directed an AI-assisted build, wrote the acceptance tests and handed it to the technology team; it is now used by nine people.
    • Built an Excel estimating model that cut quote preparation from about an hour to roughly ten minutes.

  3. Jun 2025 – Jan 2026

    RTX | Collins Aerospace

    Internal Product Support Analyst, Customer Support Services

    Cedar Rapids, IA

    • Developed an SAP export-classification reporting tool for the department director that flagged unclassified parts before shipment — recognized with a department award.
    • Designed auto-updating Excel scorecards from SAP extracts that ranked 200+ high-value assemblies for daily escalation decisions.
    • Automated recurring SAP BI/BW report pulls with VBA, wrote the team guide and trained a senior analyst on it.

Education

  • Master of Science in Information SystemsIowa State University, Admitted · Begins January 2027 · Expected December 2027
  • B.S. Supply Chain ManagementIowa State University, May 2025 · Cumulative GPA 3.6

Credentials

  • Lean Six Sigma Green Belt (Six Sigma Global Institute)
  • Career Essentials in Project Management (Microsoft and LinkedIn)
  • SAP BI/BW Project Design and Implementation (LinkedIn Learning)